Terms & Conditions

Last updated: September 17, 2025

About HBA

House of British Artisans is a UK-registered platform dedicated to discovering, incubating, and presenting the work of British artisans to a global audience. HBA is not a general marketplace; it is a curated destination for rare, collectible works in ceramics, glass, textiles, woodwork, and other artisanal forms.

Eligibility

Access to the Collections requires registration and approval of your membership. You must be at least 18 years of age and legally capable of entering into binding contracts. We reserve the right to refuse membership or cancel access at our discretion.

Products & Collections

All items showcased are artisan-made, limited in nature, and subject to availability. Images are illustrative; minor variations may occur. We reserve the right to withdraw or amend any product or collection at any time.

Pricing & Payment

Prices are displayed in GBP (£) and include applicable UK VAT where relevant. Payments are accepted via secure gateways. International orders may be subject to local duties and taxes, which are the responsibility of the buyer.

Shipping & Delivery

HBA offers free global shipping for registered members. Delivery timelines vary by destination. We work only with trusted logistics partners, but delivery dates are not guaranteed. Risk of loss passes upon delivery.

Returns & Refunds

All sales are final due to the unique nature of artisan works. Returns are accepted only for significant damage during transit or incorrect items. Refunds will be processed within 14 business days of approval.

Intellectual Property

All content on the HBA website is owned by HBA or licensed from artisans. You may not copy, reproduce, or distribute any material without prior written permission.

Artisan Partnerships

Artisans retain full ownership of their creative works. By partnering with HBA, artisans grant us a license to market and distribute their works. HBA maintains exclusive rights to present and price works.

Membership Conduct

Members agree not to misuse access (e.g., unauthorized resale, reproductions). We reserve the right to suspend or terminate memberships for harmful conduct.

Liability

HBA is not liable for indirect or consequential damages. Our liability is limited to replacement or refund as per Returns Policy.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of its courts.

Amendments

We may update these Terms from time to time. Continued use of the website constitutes acceptance of revised Terms.